To play a movie right click on one of the hyperlinks below and save the target. After download is complete click on the open button or find the downloaded file with your explorer and double click on the mpg file. The movie should play in either real player or Windows Media player

If you are displaying this screen from the Allen Datagraph Support CD you should be able to play the movies by clicking on one of the hyperlinks below.

Centra Demo 1
Centra Demo 2
Centra Demo 3

If your cutter communcation ports look like this:

use this users manual.
mmc Centra users manual Last update Aug 2010

If your cutter communcation port look like this

use this users manual.
DFS users manual Last update 8-10-6

Web Path Diagram Last update 2-18-4
Web Path without Lamination Last update 11-14-5
Media Loading Instructions Last update 9-4-6
How to web machine Last Update 1-8-9

The Remote Panel Programs allow accessing the functions of the Allen Datagraph Centra from the computer instead of the front panel of the machine. The Remote Panel programs include the firmware for the your machine. Allen Datagraph recommends that if you are not having any problems with your Centra that you do not upgrade your firmware. Only install the Remote Panel Program. You should only update the firmware after consulting tech support. The build number of the Remote Panel Program must match the build number of the firmware in your Centra. You can find the firmware build number of the firmware on your Centra by installing one of the builds, then click on setup -> main menu on the installed program. If the build numbers do not match down load and install the correct remote panel. If you need older versions of the remote panel please send an email to info@allendatagraph.com to request the remote panel program you need. The first three/four numbers of Centra serial number indicate year and month of manufacture. E.g. D507 was built in July of 2005.

If your cutter communcation port look like this use this remote panel.

For Centra with built in SmartMark Sensor, serial number D0604xxx, or later
DFS Build 63 Stable tested 4-28-9 (for use with builtin smart mark sensor)

For Centra with SunX smartmark sensors, Safety cover, or serial number D0603820 or earlier

DFS Build 50b SunX Latest Version 10-2-7
DFS Build 50a SunX Stable Tested 3-20-7

Title: Installing a Firmware and/or Remote Panel Upgrade
Abstract: This procedure details the firmware or Remote Panel upgrade procedure. Normally firmware is only sent to customers when a software problem is reported that has been fixed in a later version of the software.
Last update 9-2-4

Title: SmartMark Sensor Page
Abstract: These TSB describe the use of the SmartMark sensor

Title: Wasatch cost estimator Abstract: The wasatch program has a cost estimator to estimate the print cost of a job This document shows how to start the estimator and run it for a job. Last Update April 2010

Title: Plotting with two forces/speeds in single job Abstract: It is sometimes useful to be able to cut with two different forces or two different speeds within the same job. This is easily accomplished by creating artwork that has different colors for each speed/force combination.

Title: using cross over lan cable
Abstract: Default IP address in build 8 software for MMC causes crossover connection between PC and MMC cutters to malfunction. Changing the IP address in the MMC to a non-APIPA address, allows reconnection by windows software without rebooting windows operating system.

Title: 5 service loop sensors
Abstract: In December 2004 Allen Datagraph released version 3.41 Centra firmware that supports 5 service loop sensors instead of only 3 service loop sensors. Centra machines made prior to 2004 can upgrade to build 41 or later but have to turn off the take up service loop sensors with diagnostic 55. This document also describes the new modes available for 5 sensor Centra machines.

Title: SmartMark Sensor Page
Abstract: These TSB describe the use of the SmartMark sensor

Skew Adjustment
Abstract: Adjustment to the loading of the media to correct for minor skew errors without using more than one target. This procedure assumes tracking is working correctly.
Last update 4-16-4

Title: Service Loop Sensor Trouble Shooting
Abstract: Magnetic sensors control operation of Centra service loops. Malfunctioning sensors will cause erratic operation. See sensor trouble shooting guide in this document to diagnose sensor problems. The document covers both 3 and 5 sensor machines.
Last update 8-2-6

Title: Mandrel Motor Trouble Shooting Abstract: If you have a problem with one of the Mandrel’s not operating you can use this troubleshooting procedure to determine if problem is in the circuit board, the pot or the motor. 
Last update 8-7-6

Title: Replacement Belts Part Numbers Shooting Abstract: Part numbers for belts for DF-1000 or DF-1600
Last update 1-19-7

Title: Setup for Window XP/2000 to Eliminate E56, E57, E58 Errors
Abstract: Windows XP default for communications port connected to Centra causes E56, E57, E58 errors. You need to change this default before Centra will operate properly. This bulletin also gives general trouble shooting tips for diagnosing the cause of system level communication errors. Also a How To on clearing jobs from the print queue.
Last update 4-2-4

Title: Display HPGL file contents Build 8
Abstract: This program reads an HPGL file and displays/prints the graphic image that it represents. It also converts the file to a format that is easy for Microsoft Excel to read and graph. The Excel file is written to c:/Program Files/Allen Datagraph/Display HPGL/HpglOutput before combine.xls during the display processing of the file. To graph using Excel, Install Microsoft Excel. Open the file with Excel by double clicking on the filename after locating it with Windows explorer. Then select columns A,B. Click on View, Tools, Chart. Use the graphing tool to generate a scatter plot. New Feature build 6 digitize and send job with origin, skew, and scale. Last update 5-21-3. Size: 953,184 bytes
How to install: Download file, Run Setup, Start, Programs, Allen Datagraph, Display HPGL

Title: No Communications to Centra
Abstract: This TSB is written to help users debug communication problems where the Centra appears to ignore everything the computer sends to the Centra. In this document it is assumed that the Centra is connected to the COM port of your computer.
Last update 10-17-3

Title: Calibration to Size
Abstract: This TSB is written to help users calibrate the size of objects printed to be the same as indicated by the computer cad program. Use the Smart Mark Setup (Calibration, sensor offset, sensor size) if you plan to cut labels.
Last update 8-15-3

Title: Techanical Adjustments to Restore Cut Quality to Normal
Abstract: If cut quality is not as good as when you received your machine there are several mechanical adjustments that can be checked that affect the quality of the objects drawn by the Centra. 
Last Update 11-13-5

Using the controlled depth adjustment
Abstract: This support bulletin shows the usage of the controlled depth knife holder to allow cutting very thin materials. You would need to use this procedure when higher forces cut through the backer in places and not cut through the material in other places. 
Last update 5-4-4

Electrical Test for Encoder Centra  
Abstract: This TSB describes a procedure to test the encoders on motors used by Allen Datagraph. You can use this test if you suspect the encoder on your motor is malfunctioning. 
Last Update 10-4-4

Title: Upgrade procedure from rev 1 to rev 3 servo control board
Abstract: in June of 2004 Allen Datagraph released the rev 3 servo control board. This procedure describes the steps to be taken if you need to install a rev 3 scb in your Centra and you had a rev 1 scb. 
Last Update 1-7-5

Title: DFS/CENTRA Y Axis Motor Belt Replacement
Abstract: This procedure should be followed if the y axis short belt needs to be replaced. Last Update 6-25-10

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